Lower Columbia CAP


How This Process Works

  1. We will open online scheduling for a LIHEAP Phone Intake Interview on October 23, 2023 at 8:30 am.
  2. You MUST reside in Cowlitz or Wahkiakum County.
    (a) Not sure whether you live in Cowlitz or Wahkiakum County? Look at the FAQ page using the link above.
    (b) If you are outside Cowlitz or Wahkiakum County and need LIHEAP (Energy Assistance) click here: Washington State LIHEAP .
  3. You MUST be income eligible. Check the Household Size and Income chart link at the top of the page.
    PLEASE NOTE: Income limits increased to 150% poverty level effective October 1, 2020.

Getting An Appointment

  1. Phone Intake Interviews (there are no "Appointments") are scheduled on a first come first served basis. The available openings on this website are for LIHEAP (Energy Assistance) ONLY. If you need help with any services other than LIHEAP, please call the CAP office at 360-425-3430.

  2. To schedule a Phone Intake Interview, you will need to fill in the following: total number of people in the household, last 4 numbers of your Social Security number, your name, birthdate, address, phone number and check the boxes for all income types in your household.

  3. You will be prompted to select a time and date for your Phone Intake Interview for your application.
    PLEASE NOTE: The time and date you select is only a place-holder for your LIHEAP (Energy Assistance) Intake Interview. You will be contacted by phone on or before (up to 5 business days prior) your scheduled Intake Interview date and your application will be completed by mail as there are no in-person options and the LIHEAP Department is closed to the public.

  4. ****YOUR PHONE INTAKE INTERVIEW IS NOT COMPLETELY SCHEDULED UNTIL YOU REACH THE CONFIRMATION PAGE ****

  5. If we are unable to reach you by phone for your Intake Interview, a packet of information will be mailed to you containing instructions on how to proceed.

Questions or Problems

  1. What do I need to provide? You will need copies of social security cards for all household members, documentation for all household members which verifies gross income received in the 1 month prior to your Phone Intake Interview month, a 12-month billing history printout obtained from PUD (if your primary heat source is not electric you will need to provide additional documentation for your specific heat source). Additional documentation may be required based on household circumstances.
  2. For answers to additional questions (i.e. what to do for a crisis situation) please click on the FAQ link at top of this page.

Register For Appointment

Have you received assistance since 10/1/2023?
We're sorry but Energy Assistance in only eligible once per heating season.
Would you prefer a phone appointment or in-person (via Zoom)?

Applicant Information

* = Required Field

Applicant

Residence Address

Mailing Address

Continue

Income Information

What source(s) of income has/have been received in the household?
This would include everyone in the household, including those 17 and under. Check all that applies below.

  • Households will be required to verify income when it was RECEIVED, not earned.






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Income Information

If your entire household has received no income or monies of any kind for the months of February 2024, March 2024, or April 2024, then check the box below.Otherwise enter all income received for these months in the table below.

Type Of Income February 2024 March 2024 April 2024
Earned income  (gross)
TANF
GAUGAX
SSA
SSI
SSD
Unemployment
(not taxed at the time received)
Unemployment
(taxed at the time received)
Child support   (received)
Child support   (paid out)
Pensions/retirement
(taxed at the time rec'd)
Pensions/retirement
(not taxed at the time rec'd)
Military
Self-employment
Other

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Choose The Date

If you continue beyond this point you authorize Lower Columbia CAP staff to verify income for all household members.



If you need to change the date and time, You can do so by clicking on the Office, Date, or Time fields above.

ONCE YOU PRESS SUBMIT, YOU CAN NOT CHANGE THE DATE AND TIME!