1.Read this whole page.
2.Click the green "Register for Appointment" button below and fill in your household details.
3.Select where you will be seen in the "Choose an Office" dropdown menu, followed by clicking the field below "Appointment Date" to choose an available calendar day and appointment time.
4.Click the green "Submit" button and then be certain to WRITE DOWN your appointment date, time, and address from the confirmation page.

If you are unable to make an appointment online, be aware that PHONE APPOINTMENTS MAY STILL BE AVAILABLE. PLEASE CALL US AT THE OFFICE NUMBER LISTED BELOW.

Es posible que las citas telefonicas todavia estan disponibles. Por favor, llamenos al numero de oficina que aparece a continuacion.

How This Process Works

  1. We are currently scheduling for LEWIS, MASON, & THURSTON COUNTIES. You MUST schedule your appointment in the county in which you live.
    * Outside our service area? Click here:
  2. You must be income eligible: Click HERE for Household Size and Income chart.
  3. We are booking 3-month seasons. Once your county schedule opens, if appointments serving your ZIP have booked out, we will reopen for more appointments in January 2024.

Getting An Appointment

  1. Appointments are on a first come, first served basis. Please call the CAC office in your county for additional information on other assistance programs.
  2. You will need the following information to secure your appointment: total number of people in your home, your name, address, phone number, and ALL income from all members of your household for the three months prior to your appointment (for ex: if your appointment is in December, you need Sept., Oct., and Nov.'s income).
  3. You must see a POP-UP confirmation screen to be sure you have successfully scheduled an appointment. Please continue through the scheduling process until you are congratulated with the date and time of your appointment and instruction of what documentation to bring.

Questions or Problems

  1. Not sure what location / office to choose?
    Choose the available office which corresponds to the county in which you live. If no office is available for the county you live in, then appointments are no longer available for that county. With regard to Outreaches, if -- for example -- you live in Morton, and among the available counties you see Lewis County and Morton, be aware that choosing the former means you will be seen at our Centralia office, and choosing the latter means we will see you during our outreach in Morton. Be certain to acknowledge the appointment address on your Confirmation Page.
  2. More Questions? Give us a call!
    Thurston County: (360)438-1100
    Lewis County: (360)736-1800
    Mason County: (360)426-9726

Register For Appointment

Have you received assistance since 9/11/2023?
We're sorry but Energy Assistance in only eligible once per heating season.
Would you prefer a phone appointment or in-person (via Zoom)?

Applicant Information

* = Required Field


Residence Address

Heating Information


Income Information

What source(s) of income has/have been received in the household?
This would include everyone in the household, including those 17 and under. Check all that applies below.

  • Households will be required to verify income when it was RECEIVED, not earned.


Income Information

If your entire household has received no income or monies of any kind for the months of April 2024, May 2024, or June 2024, then check the box below.Otherwise enter all income received for these months in the table below.

Type Of Income April 2024 May 2024 June 2024
Earned income  (gross)
(not taxed at the time received)
(taxed at the time received)
Child support   (received)
Child support   (paid out)
(taxed at the time rec'd)
(not taxed at the time rec'd)


Choose The Date

If you need to change the date and time, You can do so by clicking on the Office, Date, or Time fields above.